Call Center Services

AnswerOne’s Superior Call Center Services

provide Inbound Answering and Virtual Receptionist Services to a Variety of Businesses… Large and Small.

We’re also pleased to offer dedicated call center answering services for businesses that depend on a high volume of inbound calls to keep their forward momentum. Whatever it is you’re looking for in an answering service, AnswerOne can provide it at a reasonable price without sacrificing the clarity, courtesy, and professionalism you expect for each and every inbound call your company receives. Read on to learn more about the specific call center services we can offer—and if you don’t see what you’re looking for, give us a call. We craft and implement customized answering service programs for our clients every day.


Lead Capture

and Appointment Setting

call-center-services1The fully trained and experienced virtual receptionists at AnswerOne provide more than simple call center services. We treat each inbound call like they are our customer, with excellent customer service and consideration that ultimately helps you generate revenue. Our agents will attempt to turn every inquiry into a lead, and every lead into a sale—or a sales appointment, if that’s your desire.

Our data accumulation and analysis allow us and our clients to gain the most out of every call, making sure important information is captured and used to its fullest potential. You aren’t going to miss a single opportunity with our lead generation capabilities, and our appointment setting services will get clients in front of your sales team in no time. Non-sales appointments are easily handled with AnswerOne’s call center services, too, leaving you free to run your business while we take care of the phones and the scheduling.

Customer Service

and Order Taking

call-center-services2Every call answered by an AnswerOne agent starts with outstanding customer service. Smiles and pleasant greetings from live operators will be the first thing anyone calling your company hears when you have AnswerOne handling your call center needs. No matter what the purpose of their call, they’ll receive the same quality customer care throughout.

And when your customers want to purchase, AnswerOne can provide over-the-phone order fulfillment as well. Whether you want the order details passed on to you for processing, or you want our agents to complete transactions and enter orders into customized forms, we can do it. With customers far more likely to place an order if they get a live agent the first time they call. AnswerOne’s round-the-clock order fulfillment service can pay for itself by ensuring you never miss a lost opportunity or sale!