Answering Services in New York


Live Answering Services in New York

AnswerOne sets your organization up for success in New York with our answering services and virtual receptionists that are dedicated to providing the best customer experience for your callers. Our professional answering services in New York allow you to zero in on what you do best while we do what we do best and handle your phones with a professional and friendly attitude. If you are searching for affordable answering services in New York then you’re in luck, because our bilingual call center operators are standing by 24/7 to answer calls for your company. Try our one week free trial to learn about the AnswerOne difference.

Image of the Statue of Liberty where we offer answering services in New YorkAbout New York: Known as The Empire State, New York was the 11th state to become a member of the USA in 1788. The area was originally explored by Europeans during the late 1500s and later became the site of major American Revolution events. Now, as the 4th most populous state in the country, New York is home to the United Nations Headquarters. The majority of the state’s population lives in New York City and is a global leader in many major industries. New York attracts a vast array of people, has a diverse community, and provides many fine higher education opportunities. Some of the most notable cities in New York other than the obvious one include Buffalo, Rochester, Yonkers, Syracuse, and the capitol, Albany.

No matter if you are escaping the office to check out explore Niagara Falls, catch a Buffalo Bills football game, or seeing a show on Broadway, leave your desk with confidence, because AnswerOne will be taking care of all your calls. We take every opportunity to boost the phone experience for your customers while capturing more sales leads to help grow your business. You can be sure your company is in good hands with AnswerOne Answering Services in New York.

Fast Pick Up Times
Cheerful Receptionists
Online Analytics & Reports
Custom Call Screening
Voice Mail Service
Help Desk Support
IVR Services
On-Call Rosters
Call Dispatching


Bilingual Answering Services in New York

About 15% of the population in New York speaks Spanish. That’s a significant portion of people that your company could be converting into customers. Teaming up with a call center that provides bilingual answering service in New York enables your callers to get the best customer experience whether they are more comfortable speaking English or Spanish. Our well-trained agents speak fluently in both languages and possess a true passion for service. We take care of each call in a professional manner and treat people just the way you would.

If you select AnswerOne as your New York answering service, the first thing we will do is set your account up by working with you to customize an answering service script that fits your unique requirements. Then a live person answers calls for you whenever you like – after hours, over the weekend, while you’re out to lunch, when you need call overflow support, etc. Our goal is to always get your messages to the right person at the right time via our secure web portal, text, email, phone call, fax, or however you like. We can also act as your Virtual Receptionist, talk with callers, find out what they need, take messages, and also provide a live transfer to the person in your business if necessary. Whether you’re a healthcare professional who needs a medical answering service in New York or a lawyer that needs an attorney answering service, we have the right solutions for your company.

Image of Niagara Falls in New York

We always make Customer Service a priority!

Earning business success is anything but a simple process. If you don’t have a good plan in place for providing great customer service then it gets even more difficult to succeed. Customers have needs at every hour of the day and expect quick responses. If they don’t feel that their needs are being met then they just move on to your competitor. That is why you need to be ready to deliver support around the clock. That may sound like a tough task, but our answering services in New York make it easy. Answering the phone right away with real people every time is key to great customer service, because folks want to feel like they are a priority and that their needs are being met. Let us help your organization be successful by enhancing the customer experience you offer. Contact us today to learn more about our affordable answering services in New York. Call 888-994-6500 now!

Image of the Brooklyn Bridge in New York

Answering Service Coverage Area in New York

Most Populous Counties in New York:

Kings County, NY                    Queens County, NY            New York County, NY

Suffolk County, NY                  Bronx County, NY              Nassau County, NY

Westchester County, NY         Erie County, NY                 Monroe County, NY

Richmond County, NY            Onondaga County, NY      Orange County, NY

Rockland County, NY             Albany County, NY             Dutchess County, NY

More about New York: