Answering Services in Illinois


Live Answering Services in Illinois

AnswerOne enables your company to achieve success in Illinois with our answering services and virtual receptionists that are committed to delivering premiere customer service for your callers. Our professional answering services in Illinois let you focus on running your business while we take care of your phones. If you’re looking for an affordable answering service in Illinois you’ve come to the right place, because our bilingual call center agents are prepared 24/7 to handle calls for your company. Try our one week free trial to learn about the AnswerOne difference.

Image of the Chicago skyline where we provide answering services in IllinoisAbout Illinois: Nicknamed the Land of Lincoln, Illinois was the 21st state to become a part of the USA in 1818. While native people had lived in present day Illinois for thousands of years prior, it wasn’t until the 1670s that European explorers checked out the region, and French Canadians were some of the first foreigners to settle the land. Illinois is now the 25th largest state in terms of size, but ranks as number five in terms of total population. A variety of natural resources and its strategic positioning makes Illinois a major transportation hub with a well-balanced economy. Some of the most notable cities in Illinois include Chicago, Aurora, Rockford, Peoria and the capitol, Springfield.

Whether you are getting away from the office to catch a Chicago Cubs baseball game, check out the Abraham Lincoln Presidential Library and Museum, or explore Shawnee National Forest, do so with your mind at ease, because AnswerOne will be handling each of your business calls with the utmost professionalism. We take each chance we get to enhance the caller customer experience while netting more sales leads to help your company grow. You can rest assured that your organization is well-taken care of with AnswerOne Answering Services in Illinois.

Fast Pick Up Times
Cheerful Receptionists
Online Analytics & Reports
Custom Call Screening
Voice Mail Service
Help Desk Support
IVR Services
On-Call Rosters
Call Dispatching


Bilingual Answering Services in Illinois

Around 20% of the population in Illinois doesn’t speak English as a first language. That’s a very sizable chunk of people that your business has the potential to bring on as customers. But you’ve got to be able to provide solid customer support for them. Partnering with a call center that offers bilingual answering service in Illinois lets your callers enjoy a comfortable customer experience over the phone. Our talented operators can speak both Spanish and English fluently. Do your customers speak a different language that needs support? We can make that happen too. Our passion for customer service drives us to take care of every caller with a friendly, helpful approach and you can be sure that we always treat people exactly the way you would.

Upon choosing AnswerOne as your Illinois answering service, we’ll kick things off by setting up your account. We’ll collaborate with you to develop a customized answering service script that’s tailored to meet your unique requirements. From there, a real person will answer your calls whenever you specify – when you need call overflow support, while you’re out to lunch, after hours, over the weekend, on holidays, etc. Our mission is to consistently get your messages to the right person within your organization at the right time. Message delivery options include our secure web portal, text, email, phone call, fax, and more. We can even serve as your Virtual Receptionist, greet callers, talk to them to find out what they need, take messages, set appointments, relay information, and make live transfers to direct their call to the person in your business they need to speak with. Whether you’re a doctor who needs a medical answering service in Illinois or a towing company that wants a contractor answering service, we have the right solutions for your company.

Image of Navy Pier where AnswerOne provides answering services in Illinois

We always make Customer Service a top priority!

Generating success in business is not an easy thing to do. If you are without a strategy for delivering solid customer support, then it becomes much more difficult to succeed. Customers can be needy around the clock and they expect to be taken care of quickly. If they don’t think that they are getting the right attention then they just move on to the next business, which is probably your competitor. That’s why it’s necessary to have a good customer service program ready to rock at all hours of the day. That might seem like a tall order, but our answering services in Illinois make it an easy thing to do. Answering every call right away with real people each time the phone rings is how good customer service is done. That way people feel like they’re a priority and their needs are being met. Let us help your business achieve success by enhancing your customer experience offering. Contact us today to learn more about our affordable answering services in Illinois. Call 888-994-6500 now!

Image of a home in Illinois

Answering Service Coverage Area in Illinois

Most Populous Counties in Illinois:

Cook County, IL               Kane County, IL                    St. Clair County, IL
DuPage County, IL           McHenry County, IL            Will County, IL
Lake County, IL                Winnebago County, IL         Madison County, IL

More about Illinois: