AnswerOne: Call Center and Telephone Answering Service

Virtual Receptionist

Virtual Receptionists

at AnswerOne Call Center and Telephone Answering Services

No matter what size your business is, you need someone answering your phones. If communication isn’t open, then you’re not open. But the cost of hiring a full-time receptionist—or even a staff of receptionists, depending on your company’s needs—can be prohibitive. Most businesses have to choose between the expense of having every inbound call answered promptly and properly by a trained receptionist, or splitting receptionists’ tasks and seeing quality suffer for it.
With AnswerOne’s virtual receptionist services, you can have the best of both worlds. AnswerOne provides you with a full staff of highly trained and experienced virtual receptionists, available around-the-clock and around-the-calendar, at a cost far less than that of hiring dedicated full-time staff.

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Small Businesses, Large Business—Our Virtual Receptionists Can Handle It All

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Whether you have a large business with a high call volume that is draining your resources dry, or a small business that could use an off-site answering service that allows you to focus on the core of your business, AnswerOne can build a custom virtual receptionist program that is just right for you. If you need occasional help lightening your inbound call load, after-hours or weekend call answering, or full-time support, we’re here to help!Businesses of all sizes use AnswerOne as a full-time virtual receptionist service, allowing us to provide a front line of customer service that frees up company resources for important calls. Small businesses enjoy appearing larger, with dedicated receptionists 24-hours a day, seven days a week—and no one needs to know they’re virtual! Large businesses appreciate the flexibility of our services: AnswerOne can route calls to our virtual receptionists at specific times, during spikes in call volume, or for any call not answered fast enough.Regardless of the size of your company or your virtual receptionist needs, we can craft a program that meets your budget and your inbound call answering needs.

Order Fulfillment, Appointment Setting,and More

AnswerOne puts all of its virtual receptionist professionals through an extensive training regimen, ensuring that everyone answering a call for your business is ready to handle numerous scenarios. Our virtual receptionists can take customer orders, completing transactions or sending order information to your company for processing according to your preference. You’ll never miss a sale with our virtual receptionists always available for your customers.Add in our appointment setting services, and you’ll see that our virtual receptionists truly can handle ALL of your inbound call answering needs. We’ll work with you to develop a comprehensive program that ensures appointments are set with the right person or department in your company every time, with urgent calls routed directly to you at your discretion.

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We can also provide analytics on orders placed over the phone and on all of the inbound calls you receive, helping you make better business decisions. In short, our virtual receptionists will not only save you the expense of in-house staff, but will provide you with more money-making and cost-saving opportunities, as well. Call AnswerOne today and see what our virtual receptionist services can do for you!